Ok, so today I bought myself a new phone and the only reason I did was because my were dying on me. Anyway, I went on a search through-out my city trying to find a T-Mobile store and finally I find it (note: this is a registered t-mobile dealer but not a T-Mobile store). I went in and soon found out that according to them, the retail price for my phone would be over $400.00, but from looking online and going by the information Maxx had been given my phone was to be $299.99. They told me that 299.99 was for a new activation or an upgrade for existing customers. For those of you who might not know, an "Upgrade" is given as an option to you at the end of your "1-year" or "2-year" contract. So I was a little more than angry and called Maxx to confirm his end of the story as soon as I got into my car. He let me know that what he has been told was in accordance with our contract and my buying price should be $299.99 + tax. So thinking that maybe because this place was just a registered dealer and not a T-Mobile store, they were able to raise their retail rate above average. I came home and called the Redlands T-Mobile store and they gave me the exact same answer!!! I was furious. Thinking of only three other things I could do (check the price online, call Customer Service, or sue T-Mobile for false advertising) I chose the two that I could actually afford and would take too much time. Checking the price online, you will never guess what the retail price was...drum roll $299.99!!! After this I called the Customer Service and talked to a very helpful representative who apologized and let me know that those two places were giving me false information.
So this entire thing lead me all the way to the mall where at the first T-Mobile booth thing, the guy let me know that if they had any (which they didn't) they would be over $400.00 with that I went to the other T-Mobile booth thing and finally! Finally I got the correct price! $299.99! Yes, you heard me correctly, not all places will give you a false retail price thinking you will bite the bullet and buy it from them anyway.
I know that $299.99 is expensive for a phone, but almost $500.00 for a phone?!?!?! These people are out of their stinking noodle! The moral of this story is...if the price on the Carrier's website says a certain amount and a store says another, you had better call Customer service. Chances are that price online is correct and the other place is trying to con you into paying more and is enjoying taking every penny to your name.